Terms & Conditions
All Quotes are valid for 30 days. Client to ensure that the environment of the works area does not change between quote and works schedule date i.e. changing of ground levels, installation of structures, fences, sheds etc.
Please read the scope of works carefully to ensure it covers what is required, there will be no changes to the scope unless advised prior to scheduling of works.
All works conform to Australian Standard – 4373.
All scheduled work is weather dependent. ALL timeframes provided are subject to weather conditions, access and any additional requirements to proceed being supplied by the client i.e. local council approval in writing, prior to commencement of works.
Removal – all removals are down to as low as a chainsaw is able to get – unless otherwise stated as a separate item on the quote.
Poisoning – one application of poison only is made at the time of works, we cannot guarantee against re-growth.
Pruning – All works conform to Australian Standard – 4373, unless client specifically requests pruning outside of this standard – this negates AS4373 and we cannot guarantee against regrowth.
Stumps: Stump Grinding – standard depth is up to 200mm below ground level, roots are NOT chased.
CLIENTS/OWNERS RESPONSIBILITIES: (No liability taken for items that are owners’ responsibility)
Council Approval: Written Council approval for tree removal/reduction prior to works commencing (if required).
Vehicles/Pools/Spas etc: Ensure adequate cover and protection against dust, debris etc.
Pots/Planters/Ornaments/Plants/Furniture/Clotheslines etc: moveable items must be relocated away from the works site prior to commencement.
Stump grinding: ALL stones/rocks are to be removed from the area to be ground prior to arrival of grinder, if area to be ground has too many stones operator may advise that he will be unable to proceed due to possible damage to property or machinery.
Services: Damage to any services that we are not made aware of i.e. telephone, water etc. prior to works. When works are close to services a safe option i.e. removal only (no stump grind) may be provided. When, for example, tree removal/stump grinding is in close proximity to water mains or trees have been allowed to grow through service lines, if the customer then requests us to proceed in the knowledge that damage could occur, the liability becomes the customers.
PETS! Safety and security of our furry or feathered friends, (please clean up any pet mess around the work area prior to commencement as this is a Health and Safety issue).
Neighbours: Advise them prior to any works scheduled that may impact them – dust/noise etc.
All work must be paid for on completion, the fee must be paid, plus any applicable GST without deduction or withholding. Account approved customers ONLY 7 days from the date of invoice. All overdue invoices bear an interest rate of 5% per annum (or the maximum allowed by law) on unpaid balances. There is a $20 returned payment fee for any declined cheques/automated payments.
THESE T &C’S SUPERSEDES ANY PREVIOUS VERSIONS